Spills happen.

Stains don’t have to. Follow these general guidelines to prevent carpet blemishes whenever you have a mishap.

Basic Cleaning Steps For All Food and Beverage Spills

	Scoop up as much of the spill as possible, with a towel or a spoon.
	Blot the spot, don't rub or scrub. Gently press clean cloths into the stained area to remove moisture. Scrubbing can damage the fiber and set the stain into the carpet.
	Apply warm, not hot, water to the stained area and blot until the stain stops transferring to the cloth.
	If you can still see the stain, make a Detergent Solution by adding 1/4 teaspoon dishwashing liquid to one cup warm water. Don't use too much soap, because it's difficult to rinse out of the carpet.
	Apply the detergent solution, let sit five minutes, then rinse with clear warm water. Repeat until all the detergent is removed.
	Place layers of white paper towels on the spill to absorb the liquid. Weight down the towels with a non-staining glass or ceramic object. You can let them sit overnight.
	When the carpet is dry, vacuum to restore the texture.
	If you can see the stain after all this, repeat steps 3 through 7. It means the stain penetrated deep into the pile and has wicked up to the surface.

You can protect your Houston Showroom Hardwood Floor by following these easy guidelines.

• Wood is a natural product that lives in a comfort zone of 35% - 55% relative humidity, and between 60 and 80 degrees Fahrenheit. To ensure the long life of your wood floor, the HVAC system should remain active at all times.
• Sweep or vacuum regularly, since built-up grit can damage the finish and surface of hardwood. The vacuum head must be a brush or felt type. Be certain the wheels of the vacuum are clean and do not damage the finish. Do not use a vacuum with a beater bar head.
• Remove spills promptly using a soft cloth and cleaning products recommended by your Houston Showroom consultant.
• Never mop or flood your floor with water or other products. This can severely damage the flooring.
• The use of Bona maintenance and floor-care products is highly recommended.
• Do not use oil soaps, liquid or paste wax products or other household cleaners that contain lemon oil, tung oil or ammonia.
• Keep pets nails trimmed and paws clean and free of dirt, gravel, grease, oil and stains.
• Use a dolly and protective sheets of plywood when moving heavy objects.
• Make certain furniture casters and floor protectors are clean and operate properly (minimum of 1" continuous width is recommended).
• Remove shoes with spiked or damaged heels before walking on the floor.

Hardwood Stain Solver
Even stubborn stains can be removed from your wood floor quickly and easily. Here’s how to keep yours looking like new:

• Start with the first procedure listed.
• Only do the procedures necessary to resolve the problem. Always use a clean white cloth for wiping up stains, and turn it frequently to avoid spreading the stain.
• Rinse with clean water and allow area to dry between procedures.
• For items not covered by the following chart, call your Houston Showroom consultant 713.961.7402.